GTC

GTC

Miele Ireland Limited - General Conditions of Sale

Further details on Miele’s general terms & conditions of sale are available on request. Please contact info@miele.ie for further details.

For terms and conditions relating to the Miele online shop, please see terms and conditions section on http://shop.miele.ie

Warranty

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Warranty T&C

Terms & Conditions

Duration and start of the warranty

The warranty is granted for the following period:

  • 24 month on domestic appliances, presuming proper use
  • The warranty period commences with the date of purchase
  • Work under warranty and spares replaced under warranty do not prolong the warranty period.

 

Warranty conditions

This warranty will only apply where:

  • Machine is purchased from an authorised specialist retailer or directly from Miele in an EU member state, in Switzerland or Norway where it was also installed.
  • Proof of warranty is produced at the request of the service technician.

 

Warranty cover

  • Machine defects are remedied free of charge within a reasonable period after notification by the consumer either through repair or the replacement of the affected components.
  • This warranty contains our promise to repair or replace your product, subject to these conditions, and does not apply to any other claims relating to the product or our service.
  • The provision of consumables and accessories is not covered by this agreement.

 

Invalidation of warranty​

Faults and problems originating from the following are not covered by this warranty:

  • Improper installation, e.g. non-compliance with relevant safety standards and written operating and installation instructions.
  • Improper use and operational demands, such as the use of unsuitable detergents or chemicals.
  • A machine purchased in another EU member state, in Switzerland or Norway may not be suitable for use or may not be subject to restrictions on use on account of variant technical specifications.
  • External factors such as damage caused through transportation, impact and jolting, inclement environmental conditions or natural phenomena.
  • Repairs and modifications performed by service agents not trained or authorised by Miele Ireland.
  • The use of non-genuine Miele spare parts or accessories which have not been authorised by Miele.
  • Parts subject to wear and tear, such as light bulbs, etc.
  • Defects resulting from fluctuations in power supply conditions which exceed the tolerances stated by the manufacturer.
  • Failure to perform cleaning and care work in compliance with the operating instructions.

 

Data Protection

​Personal data will only be used to fulfill commitments pursuant to processing warranty claims in full compliance with data protection legislation.

Miele Ireland
2024 Bianconi Avenue,
Citywest Business Campus,
Dublin 24.