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Miele cordless handstick vacuum

Performance that Delights, With an extended warranty to match.

Activate your free 5‑year warranty on selected Miele Duoflex vacuum cleaners.

Valid on purchases between 2nd February 2026 – 30th April 2026. The claim must be registered within 30 days of the end of the promotion. (30th May 2026).

Redeem Your 5-year warranty

Available on selected Duoflex models purchased between February 2nd and April 30th, 2026.

Redeem below. Full list of eligible models in the T&Cs.

Duoflex HX1 Total Care

Frequently Asked Questions

What does the extended warranty cover?

The extended warranty is an extension of the standard Miele 2 year Manufacturer’s Guarantee. This means it covers any defects in the material or workmanship of the product. Both defective parts and labour are covered.​

What does the extended warranty not cover?

The key exclusions are: faults caused by the user through operating errors or lack of care and maintenance, including the use of unsuitable detergents or chemicals as well as damage caused by the intake of fluids, construction dust or toner, non-domestic or commercial use, accidental damage, incorrect installation, faulty repairs or repairs carried out by non-authorised parties, replacement parts subject to wear and tear and use of non-approved spare parts and accessories. A full list of exclusions can be found in the T&Cs.

What regions and retailers are included or excluded?

The extended warranty is only available to machines purchased from an authorised retailer or directly from Miele in the Republic of Ireland (retailers in Northern Ireland excluded).

How does the customer activate the warranty?

The extended warranty can be activated via the promotional webpage available at www.miele.ie/duoflexwarranty.

If the customer registers the appliance, will it be auto-enrolled into the extended warranty?

No. The customer must still activate the warranty even if the appliance is registered. Registering the appliance will only activate the standard 2 year Manufacturer’s Guarantee. If the customer activates the Extended Warranty first, this will auto-register the product.​

How long does the customer have to activate the warranty?

Warranty activation must be made within 30 days of purchase.

Is proof of purchase required?

Yes, you must upload proof of purchase.

How does the customer make a claim against the warranty?

A customer can book a repair at miele.ie by accessing their account area​.

What models are eligible for the warranty?

All Duoflex HX1 models are eligible. A full list of model numbers are available in the terms & conditions.