Book Service Technician

When you buy a Miele appliance, you choose longevity and the best in quality. If, however, you require any help, Miele Service can provide rapid and reliable assistance.

 

Our customers often find that they can solve problems themselves using our self-help area. If you do still need to book a service (see pricing information), please book online using the link below or click to contact us.

Self-help

Here you can find answers and solutions to lots of questions so that you can rectify the problem yourself.

Would you like to arrange a technician visit?

You can now book a technician visit online! Alternatively, we will happily take your repair order via email or by phone.

Your partner for all servicing needs

We’re never far away
With our extensive network of highly trained Miele Service technicians, you can be sure that we are never far away and can therefore guarantee the quickest possible response times. This means that you will be enjoying your appliance to the max again in no time.

Well-equipped Service vehicles
Our Service technicians do not just have the necessary expertise, but also a range of tools and spare parts tailored for the jobs they are doing. Any spare parts which are required are delivered overnight directly to the technician.

Quick and efficient
The Miele specific PC fault diagnostic system quickly identifies faults. 90 % of all servicing cases are dealt with during the first visit..

Prices

Service Maintenance

Miele appliances are built and tested to last up to 20 years. To keep your appliances happy and healthy, we recommend carrying-out regular maintenance checks to prevent any unexpected faults. Take any worry and thinking out of it and let Miele's new Service Maintenance programme do the work for you!

"Service Maintenance" involves:

  • All call out, labour and parts charges for the reported faults
  • 12 months guarantee against the parts used and labour
  • For any appliance that is beyond economic repair the cost of the Fixed Price Repair can be used against purchasing a replacement product directly from Miele

Products excluded from “Fixed Price Repair”:

  • MasterCool appliances
  • Range Cookers
  • Dialog Ovens

For further details please visit the Terms and Conditions and FAQ.
Please note: The Fixed Price Repair option cannot be requested through the online service booking. Our Contact Centre Agents can take your booking on 00353 - 4610710.

119 €
Only available on Washing Machines, Tumble Dryers, Dishwashers, Coffee Machines

Fixed Price Repair

When an appliance has a malfunction it can be a stressful time and bring uncertainty of the cost to repair the failure.  The fixed price repair brings peace of mind, with a one off payment, covering the total cost to get your machine back up and running.

The “Fixed Price Repair” includes:

  • All call out, labour and parts charges for the reported faults
  • 12 months guarantee against the parts used and labour
  • For any appliance that is beyond economic repair the cost of the Fixed Price Repair can be used against purchasing a replacement product directly from Miele

Products excluded from “Fixed Price Repair”:

  • MasterCool appliances
  • Range Cookers
  • Dialog Ovens

For further details please visit the Terms and Conditions and FAQ.
Please note: The Fixed Price Repair option cannot be requested through the online service booking. Our Contact Centre Agents can take your booking on 00353 - 4610710.

From 319 €
€319 for all Laundry, Dishwashers and Refrigeration (excluding Mastercool Range). €339 for all cooking and coffee appliances (excluding Miele Range Cookers and Dialog Ovens)

Repair at cost

Large household appliances

  • Repair by a technician on-site
  • Use of Miele original spare parts
  • Exact billing of travel and labour costs, as well as spare parts

In-house repair

Small appliances

  • Your small appliances (vacuum cleaners, microwave ovens, FashionMaster) can be repaired in our workshop
  • Repair work is charged at cost
  • Use of Miele original spare parts

Top service

For many years now, Miele Service has come out on top for providing the best service

Number 1

  • In terms of speed
  • When it comes to sticking to deadlines
  • In terms of the availability of Service
  • When it comes to the friendliness of our employees who take orders over the phone, as well as their specialist advice and the way they deal with the issue on the phone.

Book a technician

You can reach us easily via phone.

00353 4610710

Monday – Friday: 8.45am – 5pm

Online booking

Contact us

This might be of interest too:

Miele original spare parts

Product Registration & Warranty

To top of page