The containers are not positioned correctly in the appliance.
Check whether the containers are inserted correctly in the appliance.
The coffee machine door is difficult to open and close or will not close at all.
Check whether the containers are inserted correctly in the appliance.
Realign the appliance door, see figure.
To move the door towards (1), turn the screw (1).
To move the door forwards or backwards, turn the screw (2).
Lubricate the seal using the silicone grease from the appliance packaging in accordance with the operating instructions.