Solutions for hotels and guesthouses

The Miele Professional system concept for hotels and guesthouses

Guests in hotels and restaurants not only expect perfect service, but also hygienically cleaned and well-kept laundry for maximum comfort. Miele Professional has developed the system solution for hotels and restaurants based on many years of experience. Thanks to this approach, 70% of all hotels with an in-house laundry are more satisfied now than they were in the past. They benefit from dispensing with goods receipt and quality controls, have a direct overview of the quality of their laundry and the wash process and are also independent of third parties.

Find the perfect solution

The Miele Professional 360° system concept

In-house laundry

Reprocessing laundry that builds up through daily use has a host of undoubted benefits – and (virtually) no drawbacks!

Ironed shirts hanging on a clothes rail.

Well-kept laundry is an indicator of a high-quality hotel. Every hotel guest expects to find fluffy hand towels and bath towels, hygienic bed linen and sparkling table linen. Miele Professional laundry machines are the perfect solution for an in-house laundry.

Wellness & spa

From bathrobes to sauna towels: bath towels always need to be soft and to smell good.

Hotel employee carries folded hand towels.

When people visit wellness facilities, they want to relax and switch off from their everyday lives. With fresh-smelling, soft and well-kept bath robes and hand towels, guests will feel thoroughly comfortable. To clean away any contamination from the laundry, Miele Professional offers a custom solution with specially designed “Hotel” programme package.

Contract cleaning

What demands does modern contract cleaning place on quantity output and flexibility when cleaning mops, cloths and other textiles?

Maintenance and cleanliness of guest rooms is an important criterion in addition to furnishings and comfort. Mops, cloths and other textiles must always be ready for use in daily cleaning. Special Mop Star washing machines with an innovative wash programme have been developed to meet these requirements.

Self-service laundry

Laundry care in hotels and guesthouses is a welcome service for your guests.

Hand holds item of clothing in the laundry basket.

Many hotels give guests the option to wash their laundry themselves. The Little Giants from Miele are a professional and straightforward solution. The simple operation of the integrated display and easy menu guidance in up to 32 languages ensure that the machines meet the requirements of hotel guests. With the Miele payment system, each washing and drying process can be individually recorded and billed.

The innovative appWash service is a digital solution that enables convenient and cash-free payment or can even take care of the whole process for you.

Bar & Restaurant

Spotless cleaning results should be a given in the catering industry.

Waiter hands out shining, polished glasses.

Hygienic cleanliness takes top priority for crockery, cutlery and glasses. With dishwashers, accessories, dishwashing chemicals and service, Miele System4Shine offers a professional solution for a wide range of requirements. No matter how much crockery there is, Miele Professional offers the right dishwasher for every need.

Service

Did you know that Miele Customer Service has been repeatedly awarded top marks over the years for outstanding performance?

Red car drives on a bridge with the sun in the background.

Miele’s service network of professional service engineers means that help is available fast and without fuss. It even starts with delivery as Miele’s team of experts provides support in commissioning machines. Regular maintenance and inspections as well as professional care also ensure maximum operating reliability. Thanks to the quality of Miele products “Made in Germany”, our clients profit from extreme longevity and the availability of spare parts for up to 15 years – even if a machine is no longer listed.

Recommended products

With our 360° system concept, we offer you the right solution for every situation. Find the ideal products for use in hotels and restaurants.

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Our references for hotels and guesthouses

The Dorchester

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Hotel Château de la Messardière

Dorfold Hall

Candacraig House

Hotel Rackmers Hof

Hotel „Ebner's Waldhof am See"

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Claridges

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Hotel Adlon

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Do you need individual advice?

Our consultants, active nationwide, accompany you through each stage of planning a new-build or refurbishment project:
from economic feasibility studies, to on-site planning, the integration of sub-contractors and installation and maintenance, Miele Professional offers single-source manufacturer support.

Media and downloads

Product information

Brochures

Laundry technology

Brochures

Dishwashing technology

Magazine and stories

Hotel 360°

OPHell to OPL

Find out how hotels can implement quality laundry facility.

A Five Star Cycle

Download our hotel infographic and select a floor to find out how hotel laundry quality impacts guest experience at every level.