Data protection

Dear users,

We would like to take this opportunity to share information with you regarding data protection related to our online and mobile offers. These include:

Our website: www.miele.ie
Our online shop: shop.miele.ie
Our BlueHorizon portal
Our Alexa Skills
As well as all apps for iOS and Android

Introduction

We, Miele Ireland Ltd, are responsible for the processing of your personal data as a user of our offers within the meaning of the General Data Protection Regulation (GDPR).

Our contact details are:

Miele Ireland Ltd
2024 Bianconi Avenue
Citywest Business Campus
Dublin 24

Tel: (01) 461 07 10
Fax: (01) 461 07 97

E-Mail: info@miele.ie

We take the protection of your privacy and your personal data very seriously. Therefore, we only process your personal data in accordance with the content of this privacy policy and the GDPR.

The objective of this Privacy Policy is to inform you, which personal data we process in our online and mobile offers about you, for what purpose this happens and according to which legal basis this processing is permitted.

Data Protection Officer

You can reach our Data Protection Officer at:

info@miele.ie

Personal data

Personal data means any information relating to an identified or identifiable natural person; a natural person is considered as being identifiable, directly or indirectly, in particular by means of an identifier such as a name, an identification number, location data, an online identifier or one or more special characteristics expressing the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person can be identified. This includes all information about your identity such as your name, your e-mail address or postal address, your customer number and online identifiers. Information that cannot be linked to your identity (such as the number of online users), on the other hand, is not personally identifiable information.

You can use our online and mobile offers without revealing your identity and without providing any personal data. When using our online shop, the BlueHorizon portal, the apps and some services of the Miele website and the apps, however, collect your personal information.

Storage of personal data

Your data will be stored by us on specially protected servers. These are protected by technical and organisational measures against loss, destruction, access, modification or dissemination of your data by unauthorised persons. Access to your data is only possible for a few authorised persons. These are responsible for the technical, commercial or editorial support of the servers.

Your personal data is encrypted and transmitted over the Internet. We use SSL encryption (Secure Socket Layer) for data transmission.

Legal basis of data processing

Insofar as we obtain consent for the processing of your personal data, Art. 6(1) lit. (a) GDPR serves as the legal basis for data processing.

Insofar as your personal data is processed because this is necessary to fulfil a contract or in the context of a contract-like relationship with you, Art. 6(1) lit. (b) GDPR serves as the legal basis for data processing.

Insofar as we process your personal data in order to fulfil a legal obligation, Art. 6(1) lit. (c) GDPR serves as the legal basis for data processing.

As a legal basis for the data processing, Art. 6(1) lit. (f) GDPR applies if the processing of your personal data is necessary to safeguard the legitimate interests of our company or a third party and your interests, fundamental rights and fundamental freedoms do not require the protection of your personal data.

As part of this Privacy Policy, we will always state the legal basis on which we base the processing of your personal data.

Destruction of data and storage duration

We always delete or block your personal data whenever the purpose of the storage is omitted. However, it can also be stored if this is provided for by the legal requirements to which we are subject, for example with regard to statutory retention and documentation obligations. In such a case, we will delete or block your personal data after the end of the respective requirements.

Data processing with general use of our offers

Information about the usage and communication device you are using

Each time you access our online and mobile offers, we collect the following information about the device you are using: the IP address, the request from your browser, and the date and time of this request. In addition, the status and the amount of data transferred are recorded as part of this request. We also collect product and version information about the browser used and the operating system of the device, as well as the Internet service provider. We continue to track which website accessed the service.

The legal basis for the processing of this data is Art. 6(1)(f) GDPR.

We process this data so that the content, for example the website, can be displayed on your device. In addition, we use the data for the operation of the online and mobile services and to detect and eliminate errors, to determine the utilisation of the online and mobile services and to make adjustments or improvements.

At the same time, these purposes justify the legitimate interest within the meaning of Art. 6(1)(f) General Data Protection Regulation (GDPR).

The IP address of your device will be stored only for the time of use of the online or mobile offer and then deleted or shortened. The data is stored for a limited period of time.

Use of cookies

We use cookies. These are small text files that are stored on your computer and that store certain settings and data for sharing with us online about your browser. A cookie usually contains the name of the domain from which the cookie file was sent, as well as information about the age of the cookie and an alphanumeric identifier. Depending on content and storage duration, there are different types of cookies. Most of the cookies we use are so-called "session cookies", which are deleted when you end your browser session. In addition, there are some long-lasting cookies by which we are able to recognise you as a visitor. Many cookies come directly from us, in addition, the storage and evaluation of individual cookies come from service providers (so-called "third-party cookies").

We inform you about the use of cookies in advance with a corresponding note on a banner.

Some cookies are technically required in order to enable you to use our online and mobile services. These cookies allow us to collect and store the following data:

Language settings
Search settings
Contents of an online form
Information for identifying or authenticating the user
Products in the shopping cart
Products on the notepad
Products from the purchase consultant

In addition, on our website, we use cookies that allow an analysis of your user behaviour, so-called analysis cookies. These cookies allow us to collect and store the following data:

Frequency of page views
Searches
Use of Internet page functions

Your data collected by means of cookies are pseudonymised so that the data cannot be matched to the respective user.

The legal basis for the processing of data by means of cookies is Art. 6(1)(f) GDPR.

Cookies allow us to recognise your computer and make any presets available immediately. Cookies help us to improve the online offer and offer you a better and more user-friendly service. The use of cookies is necessary to make the use of our online offers easier. Some features can only be offered through the use of cookies. This concerns the search, online forms, customer account, shopping cart and notepad.

We use analysis cookies to improve and optimise the quality of our online offers and their content.

At the same time, these purposes justify the legitimate interest within the meaning of Art. 6(1)(f) General Data Protection Regulation (GDPR).

The technically necessary cookies we use are so-called session cookies, which are automatically deleted after the end of the browser session. The remaining cookies are stored on your computer. You can delete these saved cookies yourself at any time. Most browsers are also set to automatically accept cookies. However, you can disable the storage of cookies or set your browser to notify you when cookies are sent. Please note that you may be limited or unable to use our online service if you refuse to accept cookies.

To analyse the user behaviour for the purposes mentioned above, we use the following programs, which in turn use cookies as explained. The stored data will be deleted as soon as it is no longer needed for the purposes mentioned.

Google Analytics

We use Google Analytics for statistical analysis. Google Analytics is a web analytics service provided by Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94034, USA ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and Internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by using a corresponding setting on your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
For more information, see http://tools.google.com/dlpage/gaoptout?hl=de or http://www.google.com/intl/de/analytics/privacyoverview.html (general information about Google Analytics and privacy). We point out that on our website Google Analytics was extended under the code "anonymizeIp ();" in order to anonymise the IP addresses, whereby the last octet is deleted.

Retargeting and Remarketing

Retargeting or remarketing refers to technologies in which users who have previously visited a certain website are shown appropriate advertising even after leaving this website. For this purpose, it is necessary to recognise Internet users beyond their own website, for which purpose cookies of the corresponding service providers are used. In addition, the previous usage behaviour is considered. For example, if a user views certain products, they may later display these or similar products as advertisements on other websites. It is personalised advertising that is adapted to the needs of each user. It is not necessary for this personalised advertisement to be identified beyond the recognition of the user. The data used for the retargeting or remarketing will therefore not be merged with other data.

We use such technologies to display ads on the Internet. We use third-party providers to deliver such ads. We use, among other things, offers from Google, which allows an automatic display of interesting products for the Internet user. This function is implemented by cookies. For more information about this technology, see Google Privacy Policy under https://policies.google.com/privacy?hl=de: The installation of cookies for Google Remarketing and Google AdWords Conversion Tracking can be prevented by setting the respective browser software by accessing the website http://www.google.com/policies/privacy/ads/ and changing the corresponding setting.

The site uses Google Retargeting Tags, Appnexus and Performance Profiles to promote Miele products. The retargeting JavaScript codes implemented on this website store a cookie on the user's computer for the purpose of retargeting. At a later date, the user will be provided with Miele banners or text ads, provided that the user acts on Google Search websites as well as Google's Display Networks, Appnexus and Performance Profiles. All data is recorded anonymously so that it is not possible to draw any conclusions about specific persons. Users can opt out of retargeting functionality by modifying the Google Remarketing Tags display or disabling retargeting. Alternatively, users may disable the use of third-party cookies by using the network advertising initiative's opt-out page or object to each network individually.

Registration

You can register as a user in our online and mobile offers. To do this you must enter the data requested, for example name, address and e-mail address. We also record the date and time of registration and the IP address. As part of the registration process, we obtain your consent regarding the use of the data.

The legal basis for the processing of data for registration is Art. 6(1)(a) GDPR. Insofar as you register for the fulfilment or initiation of a contract with us, the legal basis for the processing of the data is additionally Art. 6(1)(b) GDPR.

Registration is required to fulfil or initiate a contract with us for certain services.

The data will be stored by us for as long as necessary to fulfil the contract. In addition, we store this data for the fulfilment of post-contractual obligations and due to commercial and tax retention periods for the statutory period. This retention period is usually 10 years at the end of the respective calendar year.

Order processing for orders via our online shop

We use your personal data for orders only within our company and affiliated companies as well as in the order processing company.

For the order processing we work together with different companies, which are responsible for payment processing and logistics. We ensure that our partners comply with the data protection regulations. This means that we pass on your address data (name and address) to the respective transport company, which then delivers the ordered products to you.

The legal basis for this is Art. 6(1)(b) GDPR. The processing of your personal data is required to fulfil the contract with you.

Payment processing for orders, PayPal, Sofortüberweisung

Depending on the chosen payment method, the payment processing for orders may take place through the involvement of a service provider.

When paying by credit card, your necessary data such as name, address and the purchase data will be forwarded to the respective credit card company.

If you pay via PayPal, you will be redirected to PayPal's website via a link. Your personal data will be processed. This data relates to your name, your address, your e-mail address, any telephone numbers and account or credit card information. Please refer to the General Terms and Conditions, Terms of Use and Privacy Policy of PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg on the website: www.paypal.com.

If you pay by Sofortüberweisung, you will be forwarded to the website of Sofortüberweisung, a service of Sofort GmbH, Theresienhöhe 12 in 80339 München, which is part of the Klarna Bank AB (publ) Sveavägen 46, 111 34 Stockholm, Sweden. Your personal data will be processed. This data relates to your name, your address, your e-mail address, any telephone numbers and account or credit card information. Please refer to the General Terms and Conditions, Terms of Use and Privacy Policy of Klarna, which can be found under: https://www.klarna.com.

The legal basis for the payment processing is Art. (6)(1)(b) GDPR. The processing of your personal data is required to fulfil the contract with you.

Additional processing of data using the apps offered by Miele

The following data is processed when using the apps:

Registration data
Customer number, Miele Account
Serial number of the device(s)
Functional characteristics of the devices, device master data
Device usage data
Device status data
App usage data
Personally identifiable features for telecommunications

To be able to use the Miele@mobile app comprehensively, certain system permissions are required. At the beginning of the use of the app and/or only when using the respective function, you will be requested to grant the corresponding authorisations. Please note, however, that proper use of the app requires access to certain features of your mobile device (smartphone or tablet) and access to your personal information.

The Miele@mobile app is available in so-called app stores (Google Play Store and Apple App Store) operated by third parties. The download of the app usually requires prior registration at the respective app store. We have no influence on the personal data collected, processed and used in this context. The responsible body is in this context solely the operator of the respective App Store.

The legal basis for the processing of the data is the consent required by Art. 6(1)(a) GDPR. Insofar as the processing of the data is required to fulfil the services offered by the respective app, the legal basis for this is additionally Art. 6(1)(b) GDPR. Furthermore, device usage data will be evaluated anonymously so that our products and the app can be continuously optimised. The legal basis for this is Art. 6(1)(f) GDPR, whereby the optimisation of the product and the service justifies our legitimate interest.

We process the data for the following purposes:

To improve our product and service offerings (for example, programs used and other functions of the household appliance and the app)
To contact you for the purposes of targeted offers of services and products tailored to your needs
For the elimination or prevention of disturbances
To provide and improve the usability of the app
To provide services provided by the app

The data is stored by us only as long as it is necessary for the fulfilment of the respective purpose.

Additional processing of data when using BlueHorizon

As part of the fulfilment of the lease, we process the following personal data via the Blue Horizon Portal:

Name
Address
E-mail address
IP address
Customer number
Serial number of the device(s)
Functional characteristics of the devices
Device usage data

The data is processed for the purpose of fulfilling the "BlueHorizon" rental agreement. The legal basis for this is Art. 6(1)(b) GDPR. We combine the user master data known by you (first and last name, address, e-mail) with the present device master data (e.g. serial number of the device) in order to allocate the device usage to your account within the framework of the rental agreement. We particularly need the device usage data (e.g. basic settings, program selection, program setting, program usage) to calculate the rent and the time of the next laundry delivery.

Furthermore, the usage data from the interaction with the BlueHorizon portal is tracked and device usage data is evaluated so that the BlueHorizon portal and product can be optimised on an ongoing basis. The legal basis for this is Art. 6(1)(f) GDPR, whereby the optimisation of the service justifies our legitimate interest.

The data is stored with us only as long as is necessary for the fulfilment of the contract and for the purpose.

Additional processing of data when using our offer at Alexa Skills

The following data is required to use Miele Skills:

Registration data
Miele customer number
Serial number of the device(s)
Functional characteristics of the devices
Personally identifiable features for telecommunications
Device status of the Miele home appliance

Miele also uses services provided by Amazon Europe Core S.à.rl, resident at 5, Rue Plaetis, L-2338 Luxembourg, to collect anonymous user metrics and server logs to detect errors and improve user experience. These are the number of functions used and the frequency of use, as well as error messages. This data is evaluated anonymously by Miele. The Amazon.com Privacy Policy can be read at the following link: https://www.amazon.de/gp/help/customer/display.html?nodeId=3312401

The Miele Skill is available at the Amazon Alexa Skill Store, which is powered by Amazon. Activation of the skill and general use of Amazon Alexa usually requires prior registration with Amazon. We have no influence on the personal data collected, processed and used in this context. The responsible body is in this context solely Amazon.

We process the data for the following purposes:

To ensure the interaction of the Miele device with the Alexa device
To offer you the appropriate service within Alexa Miele Skills
To improve our product and service offerings (for example, programs used and other functions of the household appliance and the app)
To contact you for the purposes of targeted offers of services and products tailored to your needs
To provide and enhance the user-friendliness of Alexa Miele Skills
To ensure the interaction of the Miele device with the Alexa device
To offer you the appropriate service within Alexa Miele Skills

The data is stored by us only as long as it is necessary for the fulfilment of the respective purpose.

Application portal

You can apply to work for us through the applicant portal and you can submit all necessary information and documents there. You can use the online form and send us your application documents. The use of the applicant portal is voluntary; you can also send us your application in other ways, for example by e-mail or by post.

Upon receipt of an application via the applicant portal, your documents will be forwarded to the responsible employees electronically. Insofar as you have applied for an advertised position, the documents will be automatically deleted six months after completion of the recruitment procedure, provided deletion does not conflict with any other legitimate interests. Such legitimate interests in this sense are, for example, proof requirements in a procedure under the General Equal Treatment Act (GETA). In the case of an application without reference to an advertised position (unsolicited application), the application will be kept for as long as there is a possibility that the application may be of interest. At any time you have the option of requesting the deletion of your application prior to expiry of the scheduled retention periods. In the case of a successful application, the transmitted data will be stored for the purpose of the employment relationship in compliance with the legal requirements. In all other cases, the legal basis for storing your application data is your consent in accordance with. Art. 6(1) lit. (a) GDPR.

Communication with us

You can contact us in various ways, including through the contact form on our website. We also inform you regularly with our newsletter by e-mail.

When registering for our newsletter, your e-mail address will be used for your own advertising purposes until you unsubscribe. You will receive regular information via e-mail on current topics as well as e-mails for special reasons, for example, special promotions. The e-mails may be personalised and customised based on our information about you.

If you have not given us your consent in writing, we will use the so-called double-opt-in procedure for registering for our newsletter, i.e. we will only send you a newsletter by e-mail if you have previously expressly confirmed to us that we should activate the newsletter dispatch. We will then send you a notification e-mail asking you to confirm that you wish to receive our newsletter by clicking on a link in this e-mail.

The legal basis for processing your data is your consent in accordance with Art. 6 (1) lit. (a) GDPR, if you have explicitly registered for the newsletter. In accordance with legal requirements, it may also be possible for you to receive our newsletter from us without your explicit consent or for us to contact you by e-mail, because you have ordered goods or services from us. In this context your e-mail address and you have not objected to receiving information by e-mail. In this case, our legitimate interest in transmitting direct mail is pursuant to Art. 6(1) lit. (f) GDPR.

If you altogether no longer want to receive newsletters from us, you can revoke your once given consent at any time with effect for the future or object to the further receipt of the newsletter without incurring any costs other than the transmission costs according to the basic rates. Simply use the unsubscribe link included in each newsletter or send a message to us or our Data Protection Officer.

Contact

You can contact us by phone via our customer hotline, by e-mail, by chat or by post. If you would like to use one of these contact options, we collect the personal data that you provide us with via the selected contact option. This can be your name, address, e-mail address, customer number and telephone number. You can decide for yourself which information you want to give us about the contact options.

We process this data solely for the purpose of being able to answer or process your enquiry or request.

As far as you would like to use the contact form in our online offer, we collect the personal data that you provide in the contact form, in particular your name and e-mail address. In addition, we store the IP address as well as the date and time of the request. We process the data transmitted via the contact form exclusively for the purpose of being able to answer your enquiry or request.

Legal basis of the use of contact options, revocation

The legal basis for the processing of the data when using the offered contact options is your consent according to Art. 6(1)(a) GDPR. You can revoke your consent at any time. After the matter has been processed by us, the data is first stored in the event of any queries. A deletion of the data can be demanded at any time, otherwise the deletion takes place after completion of the matter. We will delete the data immediately if we are not obliged to store it due to commercial or tax regulations.

Social Media

In our online and mobile offer you will find links to the social network Facebook as well as to our YouTube channel. The links are indicated by the respective logo of the provider.

Clicking on the links opens the corresponding social media pages for which this Privacy Policy does not apply. For details of the applicable provisions, please refer to the respective Privacy Policies of each provider. You can find them under:

Facebook: http://www.facebook.com/policy.php

YouTube: https://policies.google.com/privacy?hl=en&gl=en

Your rights

According to GDPR, the persons concerned have different rights. If you want to assert this or want to receive further information, please feel free to contact us at any time.

The affected rights include in particular:

Right to information: According to Art. 15 GDPR, you can request a confirmation as to whether personal data concerning you is being processed by us. If such processing is available, you may also request further information about the processing from us.
Right to rectification: In accordance with Art. 16 GDPR, you are entitled to rectification and/or completion if the processed personal data concerning you is incorrect or incomplete.
Right to restriction of processing: Under certain conditions, you may request, pursuant to Art. 18 GDPR, to restrict the processing of your personal data.
Right to cancellation: According to Art. 17 GDPR, you also have the right under certain circumstances to demand the deletion of your personal data stored about you.
Right to data portability: In accordance with Art. 20 GDPR, you are also entitled, under certain conditions, to receive the personal data that you have provided in a structured, common and machine-readable format and to transmit it without any obstruction from us to another person in charge.

If your personal data is based on legitimate interests and is processed in accordance with Art. 6(1)(1) lit. (f) GDPR, you have the right to file an objection against the processing of your personal data in accordance with Art. 21 GDPR, provided there are reasons for this arising from your particular situation.

Complaints

If you believe that the processing of your personal data by us does not comply with this Privacy Policy or the applicable Privacy Policy, you may complain to our Data Protection Officer. The Data Protection Officer will then examine the matter and inform you of the result of the test. In addition, you also have a right of appeal to a supervisory authority.

Further information

Transfer of data to third parties

In principle, we do not transmit personal data to third parties outside the purposes explained in this Privacy Policy. However, as far as we are obliged by law or by court order, we will forward your data to the authorities entitled to receive information.

Links to other websites

Our online offer contains links to other websites. These links are usually marked as such. We have no influence on the extent to which the linked websites comply with the applicable data protection regulations. We therefore recommend that you also inform yourself as to the respective Privacy Policies of other websites.

Changes to this Privacy Policy

The status of the Privacy Policy is indicated by the date (below). We reserve the right to change this Privacy Policy at any time with future effect. A current version is available directly from the online offer. Please look up the online offer regularly and find out about the current Privacy Policy.

Status of this Privacy Policy: May 2018

Adform

To improve the comfort and quality of our services, we use conversion tracking and retargeting technology, both services provided by Adform ApS, Wildersgade 10B, 1, 1408 Copenhagen K, Denmark, Denmark.

Our online offers use adform conversion tracking. The temporary conversion tracking cookie is set when a user contacts an Adform ad.

Users who do not wish to participate in tracking may disable the cookie from Adform via their Internet browser or object to data collection and storage at any time for the future here (https://site.adform.com/datenschutz-opt-out/). Cookies already stored on your computer can be deleted in your browser or deleted by deleting temporary Internet pages.

Our online offers use Adform retargeting technology. This makes it possible to target those Internet users who have already taken an interest in our website and our products on websites of our partners. The insertion of the advertising material takes place during retargeting on the basis of a cookie-based analysis of the previous user behaviour. This is a temporary cookie that expires after 60 days. If you do not want to be shown interest-based advertising by Adform, you may opt out of collecting and storing data for the future here (https://site.adform.com/datenschutz-opt-out/) at any time. For more information about Adform's Privacy Policy, see: https://site.adform.com/datenschutz-opt-out/

The legal basis for this is Art. 6(1)(f) GDPR, whereby the improvement of comfort and quality of our online offers justifies our legitimate interest.

Amazon Conversion Pixel and Amazon Remarketing Pixel

Our online offers use Amazon Web Analytics services Amazon Conversion Pixel and Amazon Remarketing Pixel functions. The provider, respectively, is Amazon.com, Inc., 410 Terry Ave. North Seattle, WA, United States. The Amazon Conversion Pixel and the Amazon Remarketing Pixel also use cookies that are stored on your computer that allow us to analyse the use of the Website by you, as well as personalised advertising.

You can prevent the storage of cookies by using a corresponding setting on your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. You may also prevent Amazon from collecting the data generated by the cookie and related to your use of the website, as well as the processing of such data by Amazon, by clicking on this link and selecting the setting "Do not personalise Ads by Amazon for this Internet Browser": https://www.amazon.co.uk/adprefs. Alternatively, you can select the appropriate settings at http://www.youronlinechoices.com/en. An opt-out cookie will then be set in your browser, which prevents the future collection of your data by the Amazon Pixels when visiting our website. This opposition is valid as long as you do not delete the opt-out cookie.

The legal basis for this is Art. 6(1)(f) GDPR, whereby improving the comfort and quality of our services justifies our legitimate interest.

Facebook Custom Audiences

Our online offers use the Facebook Customer's remarketing feature "Custom Audiences" ("Facebook"). This allows users of the website to be shown interest-based advertisements ("Facebook Ads") as part of their visit to the social network Facebook or other websites that also use the process. We are interested in showing you advertisements that are of interest to you in order to make our online offers more interesting to you. The legal basis for the processing of your data is Art. 6(1)(1) lit. (f) GDPR.

Due to the marketing tools used, your browser automatically establishes a direct connection to the Facebook server. We have no influence on the extent and further use of the data collected through the use of this tool by Facebook and therefore inform you that according to our knowledge: By integrating Facebook Custom Audiences, Facebook receives the information that you have accessed the corresponding website of our online services or have clicked on an ad from us. If you are registered with a service of Facebook, Facebook can assign the visit to your account. Even if you are not registered with Facebook or have not logged in, there is a chance that the provider will find out and store your IP address and other identifying features.

Disabling the "Facebook Custom Audiences" feature is available to logged-in users at https://www.facebook.com/settings/?tab=ads#_.

For more information about data processing through Facebook, please visit https://www.facebook.com/about/privacy.

Social media plugins

Our online offers use the social media plug-in of the social network Facebook. Facebook will be available at www.facebook.com, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA, and at www.facebookcomd operated by Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland ("Facebook").

An overview of Facebook plug-ins can be found here: http://developers.facebook.com/docs/plugins; You can find further information on Facebook's Privacy Policy at the following link: www.facebook.com/policy.php

Facebook may receive the information that you have accessed the corresponding website of our online service and possibly interacted with the plug-in. By activating the plug-in, your personal data will be saved and sent to Facebook in the USA.

We have no influence on the collected data and data processing operations, nor are we aware of the full extent of data collection, the purpose of the processing, or the retention periods. We also have no information on how to delete the data collected by Facebook.

Facebook stores the data collected about you as usage profiles and uses them for purposes of advertising, market research and/or tailor-made website design. Such an evaluation is carried out in particular (also for non-logged-in users) for the presentation of needs-based advertising and to inform other users of the social network about your activities on our website. You have a right to object to the formation of these user profiles, whereby you must exercise this right to Facebook.

Through the plug-ins we offer you the opportunity to interact with the social networks and other users, so that we can improve our offer and make it more interesting for you as a user. The legal basis for the use of the plug-ins is Art. 6(1)(1) lit. (f) GDPR.

You can completely prevent the plug-ins from being loaded using add-ons for your browser, so-called script blockers.

AppNexus

Our online services use AppNexus, a service provided by AppNexus Inc., 28 W 23rd Street, 4th floor, New York, New York - 10010, USA. Among other things, AppNexus uses cookies that are stored on your computer, which allows an analysis of the use of the website, and counts pixels. In the context of the use data, in particular IP address and user activities, these can be transmitted to a server of the company AppNexus Inc. and stored there. AppNexus Inc. may transfer this information to third parties, if required by law or as far as processing of this data by third parties takes place. You can prevent the collection and transfer of personal data (in particular your IP address) and the processing of this data by disabling the execution of JavaScript in your browser or installing a tool such as 'NoScript'. For more information, see the AppNexus Privacy Policy (https://www.appnexus.com/en/company/platform-privacy-policy). You can also opt-out for AppNexus at the following address: https://www.appnexus.com/en/company/platform-privacy-policy#choices.

The legal basis for this is Art. 6(1)(f) GDPR, whereby the improvement of comfort and quality of our online offers justifies our legitimate interest.

DoubleClick

Our online offers use DoubleClick (www.doubleclick.com) by Google Ireland Limited, Gordon House, Mountain View, Barrow St Dublin 4 Ireland ("Google"), which uses technology to showcase advertisements relevant to you. If you do not want to continue collecting anonymous data from Doubleclick, you can opt-out here: https://www.google.com/settings/ads/onweb#display_optout

This opt-out cookie deletes the previously stored information and prevents further information gathering.

The legal basis for this is Art. 6(1)(f) GDPR, whereby the improvement of comfort and quality of our online offers justifies our legitimate interest.

Quisma

Our online offers use the services of Quisma GmbH, Rosenheimer Straße 145d, 81671 Munich, Germany. The Quisma Tracking Pixel collects pseudonymised information about the visit history of the users in order to understand the actions of the users. The generated cookies store exclusively pseudonymous information under a randomly generated user ID (pseudonym). To determine a coarse geoposition, the IP address of the user is analysed for a short time. This IP address is completely anonymised after completion of the analysis via a privacy-compliant shortening. A concrete matching to persons, or an exact address, is not possible at any time. At any time, you may object to the setting of the cookie and thus the tracking by Quisma technology by downloading and installing the opt-out cookie (http://privacy.quisma.com/uk/cookie-opt-out/). Further information can be found in the Quisma Privacy Policy (https://privacy.quisma.com/datenschutz/quisma-websites/).

The legal basis for this is Art. 6(1)(f) GDPR, whereby the improvement of comfort and quality of our online offers justifies our legitimate interest.

Qualtrics

On our website, we use the services of Qualtrics LLC, 333 W. River Park Drive, Provo UT 84604, USA for customer-, product-, and brandsurveys in order to regularly improve our products and services. When you are taking a survey, only log data (date and timestamp / information to your browser and browser settings / information to your device / usage date) will be processed. You are free to decide whether you like to participate on a survey. If you do not want to participate, you can just close the survey pop-up by using the “X”-button on the top right corner of the survey pop-up. The legal basis for the data processing is your consent, Art. 6 I lit. a) GDPR. You can revoke your consent with effect for the future at any time.

In the context of the use of Qualtrics services, we also use Qualtrics cookies, mainly to help keep track of survey sessions or to maintain survey sessions. Please find more information to our use of Qualtrics cookies in our cookie notice. For more information about Qualtrics LLC and use of personal data by Qualtrics please visit https://www.qualtrics.com/privacy-statement/.

Data security

Information on data security at Miele

Miele on data security

Miele, as a manufacturer of high-quality and durable products, also puts the highest demands on the data and cyber security of its networked devices, apps and web applications. Although, we try very hard to detect and eliminate weaknesses in advance, one hundred percent security in case of information technology can be hardly achieved.

For this reason, Miele is interested in any information from you that relates to possible or discovered data security risks affecting our networked products, apps or web applications.

For reporting vulnerabilities and information about cyber security at Miele, please use our international page:

https://www.miele.com/en/com/cybersicherheit-5047.htm

Even if you're not quite sure: We will follow up your request and contact you if we have any further questions.

Cookie Notice

Miele Ireland Ltd uses so-called cookies on this website. In this policy we explain in detail what types of cookies Miele uses and what data is processed by them. Your current setting with regard to cookies requiring consent:

You have the right to withdraw your consent at any time by returning to this cookie policy and changing the settings above.

1. General Explanation

Cookies are small text files that are stored on your computer or end device when you use our websites. When you visit the Miele website, a cookie may be stored on your system. This contains an individual string of characters that can be used to identify your browser the next time you visit the website. There are two basic types of cookies:

- Temporary cookies: These cookies, also called session cookies, are temporarily stored on your computer or terminal device during your visit to our website and then deleted.
- Persistent cookies: These cookies remain on your computer for a longer period of time.

In general, Miele uses various Internet technologies (e.g. cookies, Java-Script) to make it easier for you to use the Miele Internet applications and to optimise them. This means that they are used to:

-Identify you when you log in to our web shop and to ensure that valid security standards, optimized for you, are observed.
-Help us remember products that you have added to your shopping cart or notepad.
-Show you the quantity of products you have added to your shopping cart or notepad on the website.
-Remind us of your chosen language during the session, so that you can navigate our pages more easily.
-Analyse data, such as the evaluation of the number of visitors to our website or the most frequently visited websites. We use the analysis results for the purpose of optimizing our website.
-We also use so-called marketing cookies from third parties for the purpose of retargeting/remarketing and the placement of personalised online advertisements.

Please note that Miele needs you to express your preferences regarding the use of cookies, on its own interface, but by changing the cookie settings of your Internet browser, you can also deactivate or restrict the transmission of cookies. You can delete already stored cookies at any time. Further browser specific information on how to delete cookies can be found here:

-Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
-For Mozilla Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
-For Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
-For Safari: https://help.apple.com/safari/mac/8.0/#/sfri11471

Please note, however, that if you deactivate cookies, you may no longer be able to use all the functions of the website. In the menu of most browsers you will find setting options for the use of cookies. Typically, a browser has the following setting options:

-View cookies,
-Allow cookies,
-Disable all or certain cookies,
-Disable all cookies when closing the browser,
-Blocking cookies,
-Notify when a cookie is to be set,
-Objection to tracking web analysis (opt-out).

When you visit our website, a banner informs you about the use of cookies and asks for your consent to cookies requiring consent. You can withdraw your consent at any time with effect for the future, which we explain in detail in this cookie policy.

2. Google Tag Manager

On our website, we use the tag management service named Google Tag Manager provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin (“Google”). Google Tag Manager allows websites to quickly and easily update measurement codes and related code fragments collectively known as tags on their websites or mobile apps. Once the small segment of Tag Manager code has been added to a project, the website can safely and easily deploy analytics and measurement tag configurations from a web-based user interface.

The Google Tag Manager helps us to implement and manage cookies and tracking tags. The Google Tag Manager does not use any of its own cookies, but the Google Tag Manager triggers other cookies and tracking tags if and insofar you have explicitly agreed to the use of such cookies and tracking tags. You will find detailed information to each of such cookies and tracking tags in our cookie notice. In the context of the use of the Google Tag Manager, we and Google process your ip-address and an unique identifier. It might be possible that your data will be processed outside the territory of the European Union. In order to ensure an appropriate level of data protection, Google and we have agreed on the standard contractual clauses published by the European Commission. The legal basis for the use of the Google Tag Manager and related data processing activities is our legitimate interest, Art. 6 (1) (f) GDPR. That legitimate interest is the assistance Google Tag Manager provides us in implementing and managing our use of cookies and tracking tags.

3. Technically necessary cookies (essential cookies)

Essential cookies are required for navigation of the websites and for the use of their functions, such as access to the registration part of the website or the use of our chat tool. Without these cookies certain functions of the website are not possible.

The legal basis for the processing of personal data using technically necessary cookies is legitimate interests Article 6(1) (f) GDPR. The legitimate interest is that this processing is required for navigation of the websites and for the use of their functions. The data collected by technically necessary cookies is not used to create user profiles.

Essential cookies cannot be deactivated. The essential cookies we use are generally so-called session cookies, which are generally automatically deleted after the browser session has ended.

Some essential cookies are provided and/or accessed by third parties. Details of the third parties and their tools that we use essential cookies for are explained below.

3.1 SAP Customer Data Cloud (formerly Gigya)

On our website we use various cookies for essential purposes that are provided and/or used by SAP Deutschland SE & Co. KG, Hasso-Plattner-Ring 7, 69190 Walldorf, Germany (“SAP”). We use a series of necessary cookies, which are provided and / or used by SAP and which are necessary for the proper functioning of the website. SAP provides a platform for managing customer identity management, including customer profiles, preferences, opt-ins, and consent settings. Further information about the SAP Customer Data Cloud can be found here.

3.2 Neocom.ai – Buyers Guide

On our website, we use the Guided-Selling-service, a so-called Buyers Guide, provided by our service provider, Neo Commerce GmbH, Max-Bill-Str. 8, 80807 Munich, Germany („Neocom“). In order to provide you with our Guided-Selling-service, we must use a technology named “Session storage” in order to group multiple uses of the Guided-Selling-service in one browser session. Without such technology, the Guided-Selling-service is not useable. This technology will only be used if you actively request to use the Guided-Selling-service. Please find more detailed information about Neocom and data processing activities related to the use of the Guided-Selling-service in our privacy notice.

3.3 Further Details

Further details about the essential cookies that we use can be found in the following table:

Name	Third Party/Cookie Host	Purpose (Further details are explained above)	Retention Period
shop_domestic_ie	Site domain (miele.ie)	The cookie is used to display the name of a logged in user and for better segmentation of users to perform more granular analyses.	Session
cookieUse		The cookie is used for cookie consent management.	6 months
LoginToken		The cookie is used to remember login status.	7 days
newsletterEmail (Local Storage)		The cookie is used to store Newsletter subscription consent.	Persistent
gig_bootstrap_<apiKey>		Internal cookie for the Web SDK and is used for log in.	12 months
mielestorefrontRememberMe		Based on this cookie the user is automatically logged in (based on the credentials set in Backoffice).	6 months
JSESSIONID		The cookie is used to maintain an anonymous user session by the server.	Session
ROUTE		The cookie is used to preserve the customer on the same node (traffic management).	Session
acceleratorSecureGUID		This cookie brings the information the customer is logged in.	Session
miele-ie-cart		The cookie is storing a unique ID to remember what was added to the cart.	1000 hours
recentSearches		The cookie helps to remember the recent search on the Miele domain.	100 days
gig_canary		General: SAP Customer Data Cloud strictly necessary cookies Specific: Indicates whether the client is using the canary version of the WebSDK.	1 year (only active ~3 days)
gig_canary_ver		General: SAP Customer Data Cloud strictly necessary cookies Specific: The version name of the WebSDK's canary version.	1 year (only active ~3 days)
miele_globals (Session Storage)		General: SAP Customer Data Cloud strictly necessary cookies	Persistent
mnfly/c/<____.htm> (Session Storage)		General: SAP Customer Data Cloud strictly necessary cookies Specific: Used to render the header.	Persistent
is_eu (Session Storage)		General: SAP Customer Data Cloud strictly necessary cookies	Persistent
compare-product-data	Miele (miele.com)	This cookie stores the selected products and their categories to prepare the compare page.	30 days
mdl-notification-banner	Miele (miele.com)	This cookie detects if a notification banner got previously closed.	180 days
Gmid	SAP (gigya.com)	General: SAP Customer Data Cloud strictly necessary cookies Specific: Used to identify the logged in user.	12 months
Gig_hasGmid		General: SAP Customer Data Cloud strictly necessary cookies. Specific: Internal Cookie for the Web SDK and is used for log in.	12 months
ds-session-id		General: SAP Customer Data Cloud strictly necessary cookies Specific: A unique number that a Web site's server assigns a specific user for the duration of that user's visit.	Session
sb_expiration (Session Storage)		General: SAP Customer Data Cloud strictly necessary cookies Specific: service booking support	Persistent
productInfo (Session Storage)		General: SAP Customer Data Cloud strictly necessary cookies Specific: service booking support	Persistent
isPreSelectedAnAppliance (Session Storage)		General: SAP Customer Data Cloud strictly necessary cookies Specific: service booking support	Persistent
sb_initial_date_to (Session Storage)		General: SAP Customer Data Cloud strictly necessary cookies Specific: service booking support	Persistent
sb_initial_date_from (Session Storage)		General: SAP Customer Data Cloud strictly necessary cookies Specific: service booking support	Persistent
apiDomain_<apiKey>		General: SAP Customer Data Cloud strictly necessary cookies Specific: The shared domain API calls for all sites in a group should be sent to.	12 months
_gig_comments_nickname		General: SAP Customer Data Cloud strictly necessary cookies Specific: Comments guest nickname.	12 months
_gig_comments_email		General: SAP Customer Data Cloud strictly necessary cookies Specific: Comments guest email.	12 months
_gig_comments_cb_<provider>		General: SAP Customer Data Cloud strictly necessary cookies Specific: Remembers if a provider checkbox was checked by the user.	12 months
_gig_comments_selected_<provider>		General: SAP Customer Data Cloud strictly necessary cookies Specific: Remembers if a provider checkbox was checked by the user.	12 months
_gig_comments_selected_providers		General: SAP Customer Data Cloud strictly necessary cookies Specific: Last selected share providers.	12 months
_gig_comments_locked		General: SAP Customer Data Cloud strictly necessary cookies Specific: Remembers if a guest user has posted at least one comment.	12 months
_gig_comments_sort		General: SAP Customer Data Cloud strictly necessary cookies Specific: Last selected user sort.	12 months
_gig_comments_is_guest		General: SAP Customer Data Cloud strictly necessary cookies Specific: Indicates that the user is commenting as guest user.	12 months
gig-comments (Local Storage)		General: SAP Customer Data Cloud strictly necessary cookies Specific: IDs of comments flagged by the user.	Persistent
gig_debug		General: SAP Customer Data Cloud strictly necessary cookies Specific: Used to trigger the debug UI.	2 seconds
_gig_dbgConsole_log		General: SAP Customer Data Cloud strictly necessary cookies Specific: Used to trigger logging for debugging.	3 seconds
_gig_email		General: SAP Customer Data Cloud strictly necessary cookies Specific: Last used email address in share (when sending email).	12 months
_gig_gmidt (Local Storage)		General: SAP Customer Data Cloud strictly necessary cookies Specific: User cookie.	30 minutes
_gig_llu		General: SAP Customer Data Cloud strictly necessary cookies Specific: Last login provider username for Login "Welcome back" screen.	12 months
_gig_llp		General: SAP Customer Data Cloud strictly necessary cookies Specific: Last login provider name for Login "Welcome back" screen.	12 months
_gig_lt / glt_<APIKey>		General: SAP Customer Data Cloud strictly necessary cookies Specific: Login Token for authentication.	3600 seconds
gig_last_ver_<APIKey>		General: SAP Customer Data Cloud strictly necessary cookies Specific: Last time of verification of the session when the site is using the verifyLoginInterval property of global CONF in order to trigger reverification.	12 months
gig_loginToken_<APIKey>		General: SAP Customer Data Cloud strictly necessary cookies Specific: Gigya's Single Sign On (SSO) group login token.	12 months
gig_loginToken_<APIKey>_exp		General: SAP Customer Data Cloud strictly necessary cookies Specific: SSO expiration.	12 months
gig_loginToken_<API_KEY>_revoked_tokens		General: SAP Customer Data Cloud strictly necessary cookies Specific: Revoked login tokens in an SSO group. In SSO scenarios, indicates to the Web SDK that the current token was revoked, so as to log the user out.	12 months
gig_loginToken_<APIKey>_session		General: SAP Customer Data Cloud strictly necessary cookies Specific: Indicates if the group login token session is still activated.	Session
gig_loginToken_<APIKey>_visited		General: SAP Customer Data Cloud strictly necessary cookies Specific: Used to keep track of visited sites within the same SSO group.	12 months
_gig_shareUI_cb_<provider name>		General: SAP Customer Data Cloud strictly necessary cookies Specific: Remembers if a provider checkbox was checked by the user.	12 months
_gig_shareUI_lastUID		General: SAP Customer Data Cloud strictly necessary cookies Specific: Last logged in UID.	12 months
_gigRefUid_<APIKey>		General: SAP Customer Data Cloud strictly necessary cookies Specific: Last referrer User ID.	12 Months
_gig_ssoToken_<apikey> (Local Storage)		General: SAP Customer Data Cloud strictly necessary cookies Specific: SSO Token by API.	Persistent
_gig_ssoToken (Local Storage)		General: SAP Customer Data Cloud strictly necessary cookies Specific: SSO Token.	Persistent
gig_toggles		General: SAP Customer Data Cloud strictly necessary cookies Specific: This value is sent to Gigya in order to identify toggles that the back-end behavior depends on to process the specified toggle.	Session
gig3pc		General: SAP Customer Data Cloud strictly necessary cookies Specific: Remembers if 3rd party cookies are blocked to avoid checking every time.	48 hours
gig3pctest (when using bypassCookiePolicy in the globalConf)		General: SAP Customer Data Cloud strictly necessary cookies Specific: A temp cookie used to check if 3rd party cookies are blocked.	1 second
gigyaSettings (Local Storage)		General: SAP Customer Data Cloud strictly necessary cookies Specific: Saves user Share settings locally.	Persistent
glnk		General: SAP Customer Data Cloud strictly necessary cookies Specific: Ticket for 2nd phase of login.	1 day
gmSettings (Local Storage)		General: SAP Customer Data Cloud strictly necessary cookies Specific: Locally stored Loyalty settings.	Persistent
gst		General: SAP Customer Data Cloud strictly necessary cookies Specific: Server ticket for 2nd phase of login.	30 minutes
GSLM_<siteID>		General: SAP Customer Data Cloud strictly necessary cookies Specific: Session magic cookie.	Session
hasGmid		General: SAP Customer Data Cloud strictly necessary cookies Specific: Internal cookie for the Web SDK	13 months
reactionState-down_<barId> (Local Storage)		General: SAP Customer Data Cloud strictly necessary cookies Specific: Per Reaction and barID - The Last reactions that were made by the user.	Persistent
SAML_<SiteId>_<ExternalIdp.Name>		General: SAP Customer Data Cloud strictly necessary cookies Specific: This cookie is saved by SAML SP to manage the SAML session information and, specifically, the parameters needed for logout.	12 months
gltexp_<apikey>		General: SAP Customer Data Cloud strictly necessary cookies Specific: Login Token Expiration.	Session
_gig_<id>_cb		General: SAP Customer Data Cloud strictly necessary cookies Specific: Callback for listener.	12 months
__gigAPIAdapterSettings_<apikey>_<build> (Local Storage)		General: SAP Customer Data Cloud strictly necessary cookies Specific: WebSDk settings.	Persistent
Gmid (Local Storage)		General: SAP Customer Data Cloud strictly necessary cookies Specific: User cookie.	Persistent
ucid		General: SAP Customer Data Cloud strictly necessary cookies Specific: Unique computer identifier used for generating reports, and used by the Web SDK to get saved response.	13 months
Ucid (Local storage)		General: SAP Customer Data Cloud strictly necessary cookies Specific: Unique computer identifier for unique user reporting purposes.	Persistent
SESSION_ID	Neocom	General: Neocom.ai – Buyers Guide Specific: Neocom stores an anonymous session identifier in the session storage in order to group multiple uses of the service in one browser session	Session

4. Analytics cookies

In addition, we use cookies on our website which enable an analysis of your usage behaviour (so-called analytics cookies). With these cookies we collect and store the following data:

- Frequency of page visits

- Search Keywords

- Use of website functions

Your data collected by means of the cookies is pseudonymised, so that it is no longer possible to assign the data to the respective user without additional data.

This processing enables us to improve the quality of our website and its content. The legal basis for this processing of data is consent under Article 6(1) (a) GDPR. You can revoke your consent at any time with effect for the future, by returning to this cookie policy and toggling the analytics cookies button at the top of the policy to "off".

Some analytics cookies are provided and/or accessed by third parties. Details of the third parties and their tools that we use analytics cookies for are explained below.

The analysis cookies we use include:

4.1. Google

On our website we use various cookies for analysis purposes that are provided and/or used by Google Ireland Limited ("Google"), a company incorporated and regulated under Irish law (registration number: 368047) with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Further information about these Google Services can be found below and at https://www.google.com/privacy/ads/. The details table below contains cookie names with variable identifiers, where <wpid> is web property ID or the measurement ID for Google Analytics 4, consisting of 10 characters (numbers and letters), [_<customname>] and <property-id> are property IDs in Google Analytics 3 (Universal Analytics), consisting of digits in the following pattern: UA-XXXXXXXX-X.

4.1.1 Google Analytics

Our website uses Google Analytics to design and improve the website in line with demand. Google Analytics uses so-called cookies, which are stored on your end device and which enable an analysis of your use of the website. The information generated by the cookie is usually transferred to a Google server in the USA and stored there. On this website, we use the extension of IP masking (so-called IP masking), i.e. your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transferred to, and stored in, the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet.

If you are a Google account holder and have consented to the personalization of advertising ("Ads Personalization") then Google's services also include reports on the effectiveness of our advertising measures (including cross-device reports), demographics and the interests of our users, as well as functions for cross-device delivery of online advertising. In this case, the legal basis for data processing is your consent to Google (Art. 6(1)(a) GDPR).

You can object to the collection or evaluation of your data by Google Analytics by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout.

The data sent by us and linked to cookies, user IDs or advertising IDs are automatically deleted after 14 months.

4.1.2 Google Optimize

Google Optimize is an A/B testing tool provided by Google. Optimize enables us to experiment with different ways of delivering your content. For this purpose, Optimize utilizes cookies to target content variants to a user and a content experiment cookie to determine a user’s participation in an experiment. Furthermore, Optimize can map user activities to specific Google Ads in order to evaluate marketing campaigns.

For more information about Google Optimize, please visit https://support.google.com/optimize/answer/6292487?hl=en

4.2 Further Details

You can deactivate analysis cookies. Further details about all of the individual analytics cookies we use can be found in the following table:

Name	Third Party/Cookie Host	Purpose	Retention Period
GA_OPT_OUT	Google	Used by: Google Analytics Cookie set to remember that the user opted out from the use of Google Analytics.	10 Nov 2030 (all cookies)
NID		Used by: Google Ads The cookie contains a unique ID Google uses to remember user preferences and other information, such as preferred language, how many search results the user wishes to have shown per page and whether or not the user wishes to have Google’s SafeSearch filter turned on.	6 months
AID		Used by: Campaign Manager, Display & Video 360, Google Ads, Search Ads 360 This cookie links user’s activities on other devices the user has previously logged into using their Google account. Based on this, the ads the user sees on their devices are coordinated and conversion events are measured.	13 months EEA UK / 540 days elsewhere
TAID		Used by: Campaign Manager, Display & Video 360, Google Ads, Search Ads 360 The cookie us used for cross device association of the user’s actions.	14 days
_ga	Google, however set from Miele domain	Used by: Google Analytics Purpose of the cookie is to store and count pageviews, as well as to distinguish users.	2 years
_gac_<wpid>		Used by: Google Analytics This cookie contains campaign related information for the user.	90 days
_gat		Used by: Google Analytics Purpose of the cookie is to throttle the request rate	1 minute
_gid		Used by: Google Analytics Purpose of the cookie is to store and count pageviews, as well as to distinguish users.	24 hours
__utma		Used by: Google Analytics The cookie is used to distinguish users and sessions. This cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred. Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase.	2 years
__utmb		Used by: Google Analytics The cookie is used to determine new sessions/visits.	30 minutes
__utmc		Used by: Google Analytics This cookie operates in conjunction with the __utmb cookie to determine whether the user is in a new session/visit.	Session
__utmt		Used by: Google Analytics The cookie is set to throttle request rate.	10 minutes
__utmz		Used by: Google Analytics The cookie stores the traffic source or campaign that explains how the user reached the site.	6 months
__utmv		Used by: Google Analytics The cookie is used to store visitor-level custom variable data.	2 years
AMP_TOKEN		Used by: Google Analytics The cookie contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.	30 seconds to 1 year
_gaexp		Used by: Google Analytics, Google Optimize The cookie is used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in.	Maximum of 93 days
_gaexp_rc		Used by: Google Analytics, Google Optimize This cookie is set to identify a user in a particular experiment.	10 seconds
_opt_awcid		Used by: Google Analytics, Google Optimize The cookie is used for campaigns mapped to Google Ads Customer IDs.	24 hours
_opt_awmid		Used by: Google Analytics, Google Optimize The cookie is used for campaigns mapped to Google Ads Campaign IDs.	24 hours
_opt_awgid		Used by: Google Analytics, Google Optimize The cookie is used for campaigns mapped to Google Ads Ad Group IDs.	24 hours
_opt_awkid		Used by: Google Analytics, Google Optimize The cookie is used for campaigns mapped to Google Ads Criterion IDs	24 hours
_opt_utmc		Used by: Google Analytics, Google Optimize The cookie stores the last utm_campaign query parameter.	24 hours
_opt_expid		Used by: Google Optimize This cookie is created when running a redirect experiment. It stores the experiment ID, the variant ID and the referrer to the page that's being redirected.	10 seconds
_ga_<wpid>		Used by: Google Analytics 360 The cookie is used to persist session state.	2 years
_dc_gtm_<property-id>		Used by: Google Analytics The cookie contains a token that can be used to retrieve a Client ID from AMP Client ID service.	1 minute
FPAU		Used by: Campaign Manager, Display & Video 360, Google Ads, Search Ads 360 The cookie is used for analytics and advertising.	90 days
FPGCLDC		Used by: Campaign Manager, Display & Video 360, Search Ads 360 The cookie is used to help advertisers determine how many times users who click on their ads end up taking an action on their site	90 days
_gcl_dc		Used by: Campaign Manager, Display & Video 360, Search Ads 360 The cookie is set to store and track conversions.	90 days
_gcl_au		Used by: Campaign Manager, Display & Video 360, Google Ads, Search Ads 360 The cookie is used for "Conversion Linker" functionality.	90 days
FPGCLGB		Used by: Google Ads The cookie is used for analytics and advertising.	90 days
_gcl_gb		Used by: Google Ads The cookie is assisting in "Conversion Linker" functionality - it takes information in ad clicks and stores it in a first-party cookie so that conversions can be attributed outside the landing page.	90 days
_gac_gb_<wpid>		Used by: Google Ads The cookie contains campaign related information.	90 days
_gcl_aw		Used by: Google Ads The cookie is assisting in "Conversion Linker" functionality - it takes information in ad clicks and stores it in a first-party cookie so that conversions can be attributed outside the landing page.	90 days
DSID	Doubleclick, Google	Used by: Campaign Manager, Google Ad Manager, Google Analytics, Display & Video 360, Search Ads 360 The cookie is set to store user preferences.	2 weeks
test_cookie		Used by: Campaign Manager, Google Ad Manager, Google Analytics, Display & Video 360, Search Ads 360 This cookie is used by Google DoubleClick to check that cookies can be set.	15 minutes
IDE		Used by: Campaign Manager, Display & Video 360, Google Ad Manager, Google Analytics, Search Ads 360 The cookie is used for serving targeted advertisements that are relevant to users across the web.	13 months EEA UK / 24 months elsewhere

5. Marketing cookies

For the purpose of retargeting/remarketing and for the placement of online advertisements we use so-called marketing cookies from third parties.

Retargeting or remarketing refers to technologies that allow users who have previously visited a certain website to see suitable advertisements even after they have left the website. For this purpose, it is necessary to recognize Internet users beyond a website owners’ website, for which cookies from the corresponding service providers are used. In addition, the previous usage behaviour is taken into account. For example, if a user looks at certain products, these or similar products can later be displayed as advertisements on other websites. These are personalised advertisements that are adapted to the needs of individual users. For this personalised advertising, it is not necessary for the user to be identified beyond recognition. The data used for retargeting or remarketing is therefore not merged with other data.

Marketing cookies may also track user engagement with the ads ultimately shown. This is in order to avoid unwanted duplicate advertising and to track the amount of times ads result in some form of ad conversion (e.g. an ad being clicked on or an actual sale).

The legal basis for the processing of personal data through marketing cookies is consent (Article 6(1)(a) GDPR), You can withdraw your consent at any time with effect for the future, by returning to this cookie policy and toggling the marketing cookies button at the top of the policy to "off".

We use such technologies for the placement of online advertisements. For the placement of the advertisements we use third party providers. Details of the third parties (and their tools) who provide and/or access marketing and targeted cookies are explained below.

5.1. Facebook / Meta

On our website we use marketing cookie(s) provided and/or used by Meta, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA (“Facebook” or “Meta”).

Facebook cookies are used if you have a Facebook account, use the Facebook Products, including the Facebook website and apps, or visit other websites and apps that use the Facebook Products (including the Like button or other Facebook Technologies). The Facebook cookies allow us to track your activities on our website in order analyse the effectiveness of our conversion funnel and to regularly improve our website. Furthermore, the Facebook cookies allow us to use the “Custom Audiences” remarketing feature of Facebook. This allows users of the website to be shown interest-based advertisements ("Facebook Ads") as part of their visit to the social network Facebook or other websites that also use the process. Please find more information to Facebook Conversion Tracking, Facebook Custom Audiences and related data processing activities in our privacy notice.

In addition, the Facebook cookies enable Facebook to offer the Facebook Products to you and to understand the information they receive about you, including information about your use of other websites and apps, whether or not you are registered or logged in.

The Facebook cookies receives the following types of data: Http Headers, Pixel specific Data, Button Click Data, Optional Values and Form Field Names. Further information about Facebook's cookies can be found here.

5.2. Google

As already outlined above, on our website we use various cookies for analytics and/or marketing purposes that are provided and/or used by Google. Further information about Google's privacy practices can be found at https://www.google.com/privacy/ads/. The further details table contains cookie names with variable identifiers, where <wpid> is web property ID or the measurement ID for Google Analytics 4, consisting of 10 characters (numbers and letters), [_<customname>] and <property-id> are property IDs in Google Analytics 3 (Universal Analytics), consisting of digits in the following pattern: UA-XXXXXXXX-X.

5.2.1 Google Ads

Google Ads is an online advertising platform developed by Google, where advertisers pay to display brief advertisements, service offerings, product listings, video content, and generate mobile application installs within the Google ad network to web users. It can place ads both in the results of search engines like Google Search and on non-search websites, mobile apps, and videos.

Further information about Google Ads can be found here.

5.2.2 Google Remarketing function

Google's remarketing function allows us to serve ads to our users on other sites within the Google Ads network (called "Google ads" or ads on other sites) based on their interests. To this end, we analyse user interaction on our website in order to be able to display targeted advertising to users on other sites even after they have visited our website. For this purpose, Google stores a number in the browsers of users who visit certain Google services or websites in the Google display network. This number, known as a "cookie," is used to track the visits of these users. This number is used to uniquely identify a web browser on a particular computer, not to identify an individual, and no personal data is stored.

In addition to being able to provide or withdraw your consent to the use of analytics and / or marketing cookies generally through the settings at the top of this policy, you can deactivate the use of cookies by Google by installing the plug-in provided under the following link: www.google.com/settings/ads/plugin.

5.2.3 Google Conversion Tracking

We also use Google's conversion tracking in this context. When you click on an ad placed by Google, a 30-day conversion tracking cookie is placed on your device. This cookie is not used for personal identification. The information collected using the conversion cookie is used to compile conversion statistics for Google Ads customers.

In addition to being able to provide or withdraw your consent to the use of analytics and / or marketing cookies generally through the settings at the top of this policy, you can disable interest-based Google ads on Google in your browser by clicking the "Off" button at https://adssettings.google.de/authenticated or by opting out at http://www.aboutads.info/choices/.

5.2.4 Other Google Marketing Platform services (Campaign Manager 360, Display & Video 360, Search Ads 360)

Our website also uses other services of the Google Marketing Platform (formerly "Google Doubleclick"). Campaign Manager 360 allows us to run ad campaigns and measure their performance. Display & Video 360 helps us manage display and video campaigns. Search Ads 360 is utilized to manage search campaigns across various search engines. These services use cookies to deliver ads that are relevant to users, to improve campaign performance reports, or to prevent a user from receiving ads more than once.

Google uses a cookie ID to determine which ads are served in which browser and can thus prevent them from being shown more than once. Google may also use cookie IDs to track conversions, which is whether a user sees an ad and later visits the advertiser's website to make a purchase.

Your browser automatically establishes a direct connection with the Google server. According to Google, the integration of these services provides Google with the information that you have viewed the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your user account. Even if you are not registered with Google or have not logged in, it is possible that the provider will find out your IP address and save it.

In addition, cookies enable us to understand whether you perform certain actions on our website after you have viewed or clicked on one of our ads on Google or on another platform (conversion tracking) ("floodlight"). Google uses this cookie to understand the content that you have interacted with on our sites so that we can later send you targeted advertising.

In addition to being able to provide or withdraw your consent to the use of analytics and / or marketing cookies generally through the settings at the top of this policy, you can prevent tracking by changing your browser software settings (e.g., disabling third party cookies), disabling conversion tracking cookies by blocking cookies from the http://www.google.com/settings/ads/ domain in your browser settings, with respect to interest-based ads from providers that are part of the About Ads self-regulatory campaign, by clicking on the http://www.aboutads.info/choices link or by clicking on the www.googleadservices.com link. We would like to point out that in this case you may not be able to use all functions of the website to their full extent.

Further information about the Google Marketing Platform is available at https://marketingplatform.google.com/. You can also find further information at the Network Advertising Initiative (NAI) at http://www.networkadvertising.org/.

5.3 Qualtrics

We use the services of Qualtrics LLC, 333 W. River Park Drive, Provo UT 84604, USA in order to conduct customer-, product-, and brandsurveys on our website. When you are taking a survey, we use Qualtrics cookies with ID values, mainly to help keep track of survey sessions or to maintain survey sessions. For more information about Qualtrics LLC please visit www.qualtrics.com.

5.4 Microsoft Ads Remarketing and Conversion Tracking

On our website, we use various marketing cookies that are provided and/or used by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, US ("Mircosoft"). Microsoft sets cookies on your device if you have reached our website via a Microsoft Bing ad. This enables Microsoft and us to recognize that someone has clicked on an ad and has been redirected to our website and to track your actions in order analyze the effectiveness of our conversion. We only learn the total number of users. Microsoft collects, processes and uses information via the cookies, from which usage profiles are created using pseudonyms. These usage profiles are used to analyze visitor behavior and to display advertisements.

For more information, visit https://privacy.microsoft.com/en-US/privacystatement and choice.microsoft.com/en/opt-out.

5.5 Yahoo Dot Tag and Yahoo Analytics

We use on our website the remarketing and analytic features of Yahoo Inc, USA ("Yahoo") named Yahoo Dot Tag and Yahoo Analytics (“Yahoo Services”). Yahoo services helps us to track performance and optimize your Yahoo search, native and display campaigns. Yahoo Services also enable us to leverage retargeting and advanced audience targeting for various Yahoo channels.

With Yahoo Services, your browser automatically sends data to Yahoo, such as IP address, page header information, browser or device information to estimate general location and other technographics such as connection speed, shared location, and type of the device used to provide information about advertising for auditing, research and reporting. Further information on data processing by Yahoo is available at https://legal.yahoo.com/ie/en/yahoo/privacy/cookies/index.html. You can revoke your consent at any time with effect for the future by managing your settings at the very top of this policy or using https://legal.yahoo.com/us/en/yahoo/privacy/dashboard/index.html

5.6 Further Details

You can deactivate marketing cookies by changing your settings at the top of this policy. Further details about all of the individual marketing cookies we use can be found in the following table:

Name	Third Party/Cookie Host	Purpose (further explanation above)	Retention Period
_fbp	Meta / Facebook, however set from Miele domain	General: Facebook Marketing Specific: cookie is used to identify browsers for the purposes of providing advertising and site analytics	90 days
_fbc	Meta / Facebook	General: Facebook Marketing Specific: cookie is used to store the Facebook Click ID in order to match website access and clicks on Facebook Ads	90 days
fr		General: Facebook Marketing Specific: cookie is used to deliver, measure and improve the relevancy of Facebook Ads	7 days
wd		General: Facebook Marketing General: cookie is used to deliver an optimal experience for your device’s screen	2 years
datr		General: Facebook Marketing General: cookie is used to identify the web browser being used to connect to Facebook independent of the logged in user	700 days
c_user		General: Facebook Marketing Specific: cookie is used for authenticating the identity to Facebook	90 days
locale		General: Facebook Marketing Specific: cookie is used for the "Share" button	7 days
presence		General: Facebook Marketing Specific: cookie is used to enable website features and services, such as use of messenger chat windows	Session
sb		General: Facebook Marketing Specific: cookie is used to identify the browser for login authentication purposes	700 Days
spin		General: Facebook Marketing	Session
xs		General: Facebook Marketing Specific: cookie is used for authenticating the identity to Facebook	The lifetime of this cookie is dependent on the status of the ‘keep me logged in’ checkbox. If the ‘keep me logged in’ checkbox is set, the cookie expires after 90 days of inactivity. If the ‘keep me logged in’ checkbox is not set, the cookie is a session cookie.
oo		General: Facebook Marketing Specific: cookie is used by Facebook to remember that the user has opt out of seeing ads from Meta based on activity on third-party websites	5 years
dpr		General: Facebook Marketing Specific: cookie is used for optimization of the screen display	7 days
dbln		General: Facebook Marketing Specific: cookie is used to save browser details and Facebook account security information	2 years
act		General: Facebook Marketing Specific: cookie is used This cookie is used to distinguish between two sessions for the same user, created at different times	The lifetime of this cookie is dependent on the status of the ‘keep me logged in’ checkbox. If the ‘keep me logged in’ checkbox is set, the cookie expires after 90 days of inactivity. If the ‘keep me logged in’ checkbox is not set, the cookie is a session cookie.
1P_JAR	Google	Used by: Google Ads This cookie carries out information about how the user uses the website and any advertising that the user may have seen before visiting the said website.	30 days
Conversion		Used by: Google Ads The cookie is used for advertising.	90 days
ANID		Used by: Campaign Manager, Display & Video 360, Google Ads, Search Ads 360 This cookie links user’s activities on other devices they have previously logged into using their Google account. Based on this, the ads the user sees on their devices are coordinated and conversion events are measured.	13 months EEA UK / 24 months elsewhere
AID		Used by: Campaign Manager, Display & Video 360, Google Ads, Search Ads 360 This cookie links user’s activities on other devices the user has previously logged into using their Google account. Based on this, the ads the user sees on their devices are coordinated and conversion events are measured.	13 months EEA UK / 540 days elsewhere
TAID		Used by: Campaign Manager, Display & Video 360, Google Ads, Search Ads 360 The cookie us used for cross device association of the user’s actions.	14 days
NID		Used by: Google Ads The cookie contains a unique ID Google uses to remember user preferences and other information, such as preferred language, how many search results the user wishes to have shown per page and whether or not the user wishes to have Google’s SafeSearch filter turned on.	6 months
FPAU	Google, however set from Miele domain	Used by: Campaign Manager, Display & Video 360, Google Ads, Search Ads 360 The cookie is used for analytics and advertising.	90 days
FPGCLGB		Used by: Google Ads The cookie is used for analytics and advertising.	90 days
_gcl_gb		Used by: Google Ads The cookie is assisting in "Conversion Linker" functionality - it takes information in ad clicks and stores it in a first-party cookie so that conversions can be attributed outside the landing page.	90 days
_gac_gb_<wpid>		Used by: Google Ads The cookie contains campaign related information.	90 days
_gcl_aw		Used by: Google Ads The cookie is assisting in "Conversion Linker" functionality - it takes information in ad clicks and stores it in a first-party cookie so that conversions can be attributed outside the landing page.	90 days
FPGCLDC		Used by: Campaign Manager, Display & Video 360, Search Ads 360 The cookie is used to help advertisers determine how many times users who click on their ads end up taking an action on their site	90 days
_gcl_dc		Used by: Campaign Manager, Display & Video 360, Search Ads 360 to store and track conversions.	90 days
_gcl_au		Used by: Campaign Manager, Display & Video 360, Google Ads, Search Ads 360 The cookie is used for "Conversion Linker" functionality.	90 days
__gpi		Used by: Google Ad Manager The cookie collects information on user behaviour on multiple websites. This information is used in order to optimize the relevance of advertisement on the website.	13 months
__gpi_optout		Used by: Google Ad Manager This cookie is used to deliver advertisements on the website.	13 months
__gads		Used by: Display & Video 360, Google Ad Manager, Google Ads The cookie is used to register what ads have been displayed to the user.	13 months
_gac_<wpid>		Used by: Google Analytics This cookie contains campaign related information for the user.	90 days
pm_sess	Doubleclick, Google	Used by: Campaign Manager, Display & Video 360, Google Ads, Search Ads 360 The cookie is set to prevent malicious sites acting without a user’s knowledge and as if they were that user.	30 minutes
pm_sess_NNN		Used by: Campaign Manager, Display & Video 360, Google Ads, Search Ads 360 The cookie is set to prevent malicious sites acting without a user’s knowledge and as if they were that user.	30 minutes
aboutads_sessNNN		Used by: Campaign Manager, Display & Video 360, Google Ads, Search Ads 360 The cookie allows users to interact with a service or site to access features that are fundamental to that service. Used to authenticate users, prevent fraud, and protect users as they interact with a service.	30 minutes
DSID		Used by: Campaign Manager, Google Ad Manager, Google Analytics, Display & Video 360, Search Ads 360 The cookie is used to identify a signed-in user on non-Google sites and to remember whether the user has agreed to ad personalization.	2 weeks
test_cookie		Used by: Campaign Manager, Google Ad Manager, Google Analytics, Display & Video 360, Search Ads 360 This cookie is used by Google DoubleClick to check that cookies can be set.	15 minutes
id		Used by: Campaign Manager, Display & Video 360, Google Ad Manager, Search Ads 360 The cookie is used by Google for advertising, including serving and rendering ads, personalizing ads, limiting the number of times an ad is shown to a user, muting ads they have chosen to stop seeing, and measuring the effectiveness of ads.	OPT_OUT: fixed expiration (year 2030/11/09), non-OPT_OUT: 13 months EEA UK / 24 months elsewhere
FLC		Used by: Campaign Manager, Display & Video 360, Search Ads 360 This cookie is used to link user’s activity across devices and to coordinate the ads the user sees across devices and measure conversion events.	10 seconds
RUL		Used by: Display & Video 360, Google Ads The cookie is used to determine whether website advertisement has been properly displayed.	12 months
IDE		Used by: Campaign Manager, Display & Video 360, Google Ad Manager, Google Analytics, Search Ads 360 The cookie is used for serving targeted advertisements that are relevant to users across the web.	13 months EEA UK / 24 months elsewhere
Survey ID	Qualtrics LLC	Cookie is used to identify the survey user and to store the survey history of the user to keep track of survey session or to maintain survey session.	6 Months
Hash of the sessionID and query parameters that maps to a sessionID		Cookie is used to record the hash of the session ID and url of the user's response so that if save and continue is on the survey user will be able to come back to their response to continue	Up to 1 year or when the session is complete
QST		Cookie is used to record the survey taken and prevent the survey user from taking the survey again.	6 Months
<surveyid><statedata>-reloadSession		This cookie is for surveys using an SSO Authenticator and is used to inform Qualtrics what session to reload after the respondent leaves and comes back.	15 Minutes
A hash of the url that may be appended with ‘-singleReload’		Cookie is used to record the survey taken and prevent the survey user from taking the survey again.	6 Months
Q_INTER (Local Storage)		This value contains the unix timestamp of all Intercept Impressions made on the domain. We use these timestamps to decide whether or not to show another Intercept when evaluating Intercept targeting logic.	Persistent
QSI_OptInIDsAndWindowNames (Seion Storage)		This value contains the Intercept ID mapped to any Pop Under opened by said Intercept. This is then used to update the Pop Under with updated Embedded Data upon navigation (unload).	Persistent
MUID, MSFPC, MC1	Microsoft	These cookies are used to identify browsers for the purposes of providing advertising and site analytics.	13 months
MUIDB			390 days
_uestsid		This cookie is used to gather information on how visitors are using our website.	30 minutes
_uetvid		This cookie is used to store and track visits across websites.	13 months
_uetmsclkid		This is the Microsoft Click ID, which is used to improve the accuracy of conversion tracking.	Session
SRCHHPGUSR		This cookie allows us to track the effectiveness of campaigns.	2 years
_RwBf		This cookie is used is set for advertisement tracking purposes.	1 year
ipv6		This cookie tracks Bing web visits.	Session
BCP		This cookie is used for advertisement tracking purposes.	1 year
SUID		This cookie is an analytics service that connects data from the Bing advertising network with actions performed on the website.	1 day
SRCHD		This cookie is an analytics service that connects data from the Bing advertising network with actions performed on the website.	9 months
SRCHUID		The cookie contains a unique Bing-User-ID.	9 months
SRCHUSR		This cookie is an analytics service that connects data from the Bing advertising network with actions performed on the website.	2 years
SRCHS		This cookie is an analytics service that connects data from the Bing advertising network with actions performed on the website.	Session
_EDGE_S		This cookie is used to retarget website visitors via Bing.	Session
_EDGE_V		This cookie is set when a user requests Bing Maps services.	390 days
_SS		This cookie indicates if the page viewed is the first in a session.	Session
_tarLang		This cookie is used for saving and counting page views.	1 year
USRLOC		This cookie is used to understand user interaction with the website.	390 days
ABDEF		This cookie is used by the Bing advertising network for advertising tracking purposes.	390 days
_UR		This cookie is used by the Bing advertising network for advertising tracking purposes.	390 days
_HPVN		This cookie is used by the Bing advertising network for advertising tracking purposes.	390 days
ANIMIA		This cookie is used by the Bing advertising network for advertising tracking purposes.	22 days
_TTSS_OUT		This cookie is an analysis cookie from Bing.	1 year
_TTSS_IN		This cookie is an analysis cookie from Bing.	1 year
dsc		This cookie is used by the Bing advertising network for advertising tracking purposes.	Session
ANON		This is a Microsoft MSN 1st party cookie to enable user-based content.	2 months
MS0		This cookie identifies a specific session.	13 months
MR		This cookie is used by Microsoft to reset or refresh the MUID cookie.	3 months
MSCC		This cookie contains user choices for most Microsoft properties.	6 months
MC0		This cookie detects whether cookies are enabled in the browser.	13 months
NAP		This cookie contains an encrypted version of your country, postal code, age, gender, language and occupation, if known, based on your Microsoft account profile. The cookie is only set if a user has accepted cookies from Microsoft Bing, has created a Microsoft profile and has provided Microsoft with the following information.	13 months
OIDI		This cookie is used by the Bing advertising network for advertising tracking purposes.	1 year
MH		This cookie appears on co-branded sites where Microsoft is partnering with an advertiser. This cookie identifies the advertiser, so the right ad is selected.	13 months
PPAuth, MSPAuth, MSNRPSAuth, KievRPSAuth, WLSSC, MSPProf		These cookies help to authenticate a user when they sign in their Microsoft account.	13 months
x-ms-gateway-slice		This cookie identifies a gateway for load balancing.	13 months
TOptOut		This cookie records the decision not to receive interest-based advertising delivered by Microsoft. Where required, Microsoft places this cookie by default and removes it when a user consents to interest-based advertising.	5 years
CSRFCookie		This cookie is used by the Bing advertising network for advertising tracking purposes.	Session
_uetsid_exp (local storage)		This cookie is used to gather information on how visitors are using our website.	Persistent
_uetvid_exp (local storage)		This cookie is used to store and track visits across websites.	Persistent
A1S	Yahoo, a full up to date list of parties that may have access to the data can be found here	General: Yahoo Dot Tag and Yahoo Analytics Specific: Deliver personalised ads, analytics on the number of visitors to a website or ad views, analysis on the effectiveness of ads, and provide auditing, research and reporting for advertisers.	Session
GUC		General: Yahoo Dot Tag and Yahoo Analytics Specific: Deliver personalised ads, analytics on the number of visitors to a website or ad views, analysis on the effectiveness of ads, and provide auditing, research and reporting for advertisers.	365 Days
T		General: Yahoo Dot Tag and Yahoo Analytics Specific: Deliver personalised ads, analytics on the number of visitors to a website or ad views, analysis on the effectiveness of ads, and provide auditing, research and reporting for advertisers.	234 Days
OTH		General: Yahoo Dot Tag and Yahoo Analytics Specific: Deliver personalised ads, analytics on the number of visitors to a website or ad views, analysis on the effectiveness of ads, and provide auditing, research and reporting for advertisers.	234 Days
A1		General: Yahoo Dot Tag and Yahoo Analytics Specific: Deliver personalised ads, analytics on the number of visitors to a website or ad views, analysis on the effectiveness of ads, and provide auditing, research and reporting for advertisers.	365 Days
B		General: Yahoo Dot Tag and Yahoo Analytics Specific: Deliver personalised ads, analytics on the number of visitors to a website or ad views, analysis on the effectiveness of ads, and provide auditing, research and reporting for advertisers.	365 Days
Y		General: Yahoo Dot Tag and Yahoo Analytics Specific: Deliver personalised ads, analytics on the number of visitors to a website or ad views, analysis on the effectiveness of ads, and provide auditing, research and reporting for advertisers.	234 Days
A3		General: Yahoo Dot Tag and Yahoo Analytics Specific: Deliver personalised ads, analytics on the number of visitors to a website or ad views, analysis on the effectiveness of ads, and provide auditing, research and reporting for advertisers.	365 Days
APID		General: Yahoo Dot Tag and Yahoo Analytics Specific: Deliver personalised ads, analytics on the number of visitors to a website or ad views, analysis on the effectiveness of ads, and provide auditing, research and reporting for advertisers.	108 Days
IDSYNC		General: Yahoo Dot Tag and Yahoo Analytics Specific: To determine visibility of ads, actions taken by the user then or at a later stage.	365 days

6. Changes to this Cookie Policy

We may change this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. You can see when this Cookie Policy was last updated by checking the “last updated” date displayed at the top of this Cookie Policy.

7. To get further information

If you have any questions or comments about this Cookie Policy, contact us at info@miele.ie.

Data protection

Data protection

Introduction

Data Protection Officer

Personal data

Storage of personal data

Legal basis of data processing

Destruction of data and storage duration

Data processing with general use of our offers

Information about the usage and communication device you are using

Use of cookies

Google Analytics

Retargeting and Remarketing

Registration

Order processing for orders via our online shop

Additional processing of data using the apps offered by Miele

Additional processing of data when using BlueHorizon

Additional processing of data when using our offer at Alexa Skills

Communication with us

Newsletter

Contact

Legal basis of the use of contact options, revocation

Social Media

Your rights

Complaints

Further information

Transfer of data to third parties

Links to other websites

Changes to this Privacy Policy

Amazon Conversion Pixel and Amazon Remarketing Pixel

Facebook Custom Audiences

Social media plugins

AppNexus

DoubleClick

Quisma

Qualtrics

Data security

Cookie Notice