Vacuums Series 120

Creating perfection for 120 years.

Celebrate 120 years of innovation and engineering passion.
Throughout we have been tough on our household appliances, quality testing every single component to its limit. Not just thoroughly checking their quality and longevity, but also their performance and user friendliness. This results in appliances that are up to any challenge in your home – not just now, but for years to come.

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Terms & Conditions



120 Day Vacuum Money Back Guarantee Promotion - From 01.02.19 - 31.12.19



The Promotion

  1. The Promotion allows consumers in ROI and NI to use a Miele vacuum product in their own home for 120 days to determine if they would like to keep it.
  2. The consumer has the right to return the Miele vacuum product to the Participating Retailer from whom the purchase was made within 120 days of purchase for any reason.
  3. Offer not valid in conjunction with any other promotion from the Promoter

Redemption Process

  1. To claim under the promotion, Participants must visit and register by uploading their proof of purchase and providing the Promotion Product’s serial number and purchase date within 120 days of purchase.
  2.  Miele Customer support will issue a unique reference number (“GRN Reference Number”) by email. If an email confirmation has not been received, the consumer can call the customer service team at ROI: 00353 14610710 within seven (7) days of redemption request.
  3.  To claim under the offer, The consumer must then contact the Retailer from whom the Promotion Product was purchased and provide the GRN Reference Number within 14 days of receiving your reference number
  4. The Retailer will then arrange for the collection of the Promotion Product and issue a full refund to the consumer based on their method of payment for the promotion product.
  5.  Maximum one (1) Redemption per Participant and per Promotion Product purchased.
  6. Redemptions that are incomplete or damaged will be deemed invalid.
  7. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid Redemptions including, without limitation, to require further verification as to proof of purchase, as well as the identity, age, and other relevant details of a Participant.
  8.  The Promoter reserves the right at its absolute discretion to disqualify Redemptions, which it considers do not comply with these Terms and Conditions.
  9. Redeeming the Offer does not affect the standard warranty period or any other statutory rights.
  10. The Offer cannot be transferred to another user.


Privacy and Data Protection

  1. The Promoter’s use of any personal information submitted by the consumer shall be limited to communications about the Offer and for managing Redemptions. The consumer hereby consents to its personal information being used for this purpose and confirms that it agrees with the Promoter’s privacy policy available at: . The consumer may withdraw consent to such use of personal information by writing to the Promoter or by using the opt-out process outlined in the Promoter’s privacy policy.
  2. . Other than as set out in these Terms and Conditions or for the purposes of operating the Offer, the details and information provided by the Participant when making a Redemption will not be used for any other purpose, nor shall they be passed to any third party.



       16.   The Promoter shall not be liable for any interruption to the Offer whether due to force majeure or  other factors beyond the Promoter’s control.

17.    The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Offer.

18.    The Promoter will not be responsible or liable for: (a) any failure to receive Redemptions or Claims   

due to transmission failures or other conditions beyond its reasonable control; (b) any late, lost,  misrouted, or damaged Redemptions or Claims; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Offer.

19.        By participating in this Offer, Participants agree, to the maximum extent permitted by applicable                  

              laws, to release and hold the Promoter harmless from any and all liability whatsoever for any  

              injuries, losses or damages of any kind arising from participation in or in connection with the Offer.

              This limitation of liability shall not apply to liability arising from fraud (including fraudulent

               misrepresentation), death or personal injury caused as a result of Promoter’s negligence.

       20.   The Promotion is governed by EU law.


Eligible Products


Table 1 - Promotion Products


Classic C1 Junior PowerLine - SBAF3


Complete C2 PowerLine - SFAF3 Black

Complete C2 PowerLine - SFAF3 Red

Complete C2 Allergy PowerLine - SFCF3


Complete C3 PowerLine - SGDF4 Black

Complete C3 Parquet PowerLine - SGSF3

Complete C3 Allergy PowerLine - SGFF3

Complete C3 Cat&Dog PowerLine - SGEF3

Complete C3 Total Solution PowerLine - SGFF3

Complete C3 PowerLine +Comfort Handle Pure Black *available until June 2019

Complete C3 PowerLine + Ergo Handle Petrol Blue *available from August 2019

Complete C3 PowerLine + Comfort Handle & Parquet Twister Floorhead Grey *available from August 2019

Blizzard CX1

Blizzard CX1 Blue PowerLine - SKRF3

Blizzard CX1 Excellence PowerLine - SKCF3

Blizzard CX1 Parquet PowerLine - SKCF3

Blizzard CX1 Cat & Dog PowerLine - SKCF3

Blizzard CX1 Comfort PowerLine - SKMF3

Blizzard CX1 Parquet PowerLine Black +SBB300 Parquet Twister Floorhead *available from March 2019

Blizzard CX1 PowerLine Graphite Grey +Comfort Handle *available from March 2019


Request here

120 day money back guarantee

Please fill in the form below.


Model Number*

Serial Number*

Date of Purchase*

Retailer Name*

Your Details


First Name*







Please upload the invoice of your appliance (proof of purchase)

max: 3 MB

Data protection notice: Miele protects your personal information and will only use it for purposes to which you have expressly consented. Please click here to find out more about data protection at Miele.

Miele Customer Care & After-Sales Service

2024 Bianconi Avenue

Citywest Business Campus

Dublin 24


Or E-Mail:

*mandatory information